Frequently Asked Questions

Are your products AUTHENTIC?

Yes, Dressify is an Authorised Reseller of all the labels and designers listed on the site. It is highly recommended to only purchase from Authorised Resellers to ensure you get the product, exactly as pictured.

How do I know what SIZE to Purchase?

Within the description of each product, we have provided a Size Chart to assist you in choosing the correct size.

Please compare you bust, waist and hip measurements to the designer's size chart to find your size. We recommend choosing a size that fits each measurement comfortably. If you are between two sizes we recommend that you choose the larger size so you can have the gown altered by a seamstress to ensure a perfect fit.

Please remember that almost all items on this site will require some form of alteration once you receive them, and you should budget for this accordingly.

How do I MEASURE myself?

We recommend getting measured by a professional seamstress to ensure the measurements you use in selecting your size are accurate.

However you can take your own measurements. Preferably get a friend to help you. Your measurements should be taken in the undergarments you plan to wear under your dress. Make sure to keep the measuring tape comfortable, like you would want your dress to fit. Not too tight.

For the bust measurement stand up straight with your arms at your side. Measure the fullest part of your chest and around your back.

For you waist, measure just above your belly button, but below your elbow crease. Or where your waist creases when you bend to the side.

For the hips, stand straight and measure the fullest part of your hips be it your bottom or the tops of your thighs.

My measurements say I am DIFFERENT SIZE to what I usually wear. What does that mean and what should I do?

Our gowns are designer gown that are made to a standard patented fit so the best dress size for you may be different to the normal clothes you are use to wearing. We recommend choosing the size that correlates with your measurements and the size chart of the particular dress you wish to order.

Can I order my gown to CUSTOM-MADE requirements?

Our gowns are only available in the provided colour, style and measurements from the designer. You may be able to have your dress altered to your liking by a professional tailor or seamstress once you receive it.

Is everything on your website AVAILABLE NOW?

Unless the dress is stated as being "In Stock", our products need to be ordered from the designer and are not available for immediate shipment. For order/deliver times please see the product information provided with the particular product you are interested in.

Can I CHANGE my order once it has been processed?

As we pride ourselves on processing your orders quickly, you have 3 hours to contact us, from the time the order is processed, in order to make changes. After this time, please refer to our Refunds Policy.